Knowledgebase

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Articles

Can I get an SSL certificate under my own domain - not shared?
Yes - we have full support for this on all our...
Views: 318

Can I install phpMyAdmin?
No, users are not allowed to install their own version of phpMyAdmin, and we will not support a...
Views: 319

How can I have an offline development environment?
Sure you can, even if you don't know Linux, or have a spare computer to run Linux. If you want...
Views: 277

how do I access my cPanel (Control Panel) ?
You can access your cPanel (Control Panel) through our billing portal. Just login with your...
Views: 319

How do I add a new email address?
Creating an email address is very easy, and can be done as follows: Login to your...
Views: 241

How do I change my cPanel password?
Login into the Client Portal and then click on "My Services" to open your hosting...
Views: 249

How do I transfer my hosting from my existing Provider to SoftDux?
To transfer your hosting account from your existing Provider to SoftDux, we suggest the following...
Views: 398

How do I upload files to my website?
To publish your website (ie. upload the files from your local computer) to your account/server,...
Views: 411

I have lost my control panel login details, can you pleas resend it to me?
If you have lost, or forgotten your control panel login details, then you can quickly obtain it...
Views: 279

What directory index pages can I use?
The directory index page is the first page viewed if no specific page is requested on your...
Views: 280