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Knowledgebase

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Articles

Article Can I lose my Fax Number? Will it expire if I do not receive faxes?
If the fax number is not be used for more than 2 months, or have a minimum balance of R100 VAS...
Views: 144
Article How do I change my email address / add more email addresses
n order to change or add an email address to your account, please follow the following steps:...
Views: 160
Article Can I receive faxes from other countries - internationally
It is possible to receive faxes from abroad, the sender only have to substitute the 0 with 0027 /...
Views: 142
Article How do I change my fax number?
We can change your fax number for you, go to http://www.faxfx.net/signup.html and select at the...
Views: 151
Article How do I delete old faxes from the server?
Sorry you are unable to delete received faxes on the server, as they are automatically stored for...
Views: 153
Article How does it work?
Fax to Email means receiving faxes sent to your 086 fax number as email attachments in your inbox...
Views: 148
Article I am not receiving faxes in my email after installing Yabroo
If you want to receive your faxes in your email after installing yabroo, do the following:...
Views: 160
Article I am unable to login
Your password is case sensitive, make sure you enter it exactly as it is in your welcome email...
Views: 159
Article I keep on getting this message box requesting a read receipt - how do I disable it?
Do note that FaxFX uses the Read Receipts to ensure that the faxes was delivered successfully....
Views: 134
Article Is it possible to block faxes being received from a certain fax number
Unfortunately we can not block faxes from one number, it should however be possible to set up a...
Views: 196
Article My faxes are bouncing, how do I fix it?
Please contact your domain administrator / email administrator and give him the following...
Views: 171
Article Not receiving faxes with an iBurst email account
if you have an iBurst email address and you are not receiving your faxes, follow the steps listed...
Views: 819
Article The supplied email address has previously requested not to be contacted from our system
This error message is presented when an email address was previously invited by FaxFX or one of...
Views: 152
Article What does "Submitted", "Temporary Failure", "Failed", "Delivered" and "Unsent" mean
When you send a fax you will receive an email fax with one of the following Fax Out Statuses:...
Views: 151
Article Why do I get a "Failed to verify account" notification
The error you received below means that either the username and/or password stored in the...
Views: 159
Article Your account is still pending activation
Send a blank email to register@faxfx.net with the word "accept" in the subject line from the...
Views: 171

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